H.10: manufacturing records were verified and no deviations or non-conformities relevant to the reported issues were identified.A livanova field service representative was dispatched to the facility to check the system.No deviation was identified during the technical safety inspection, thus excluding hardware failures on the entire system.Analysis of the serial read-out of all the involved pumps has been performed and revealed that a reset event was stored in the microcontroller of all the units listed above.Cause of these type of events can be related to hardware failures or to external causes, such as interferences from high frequency devices, which can affect the flow measurement.Based on the above facts, it is very unlikely that a hardware fault occurs in all the pumps of the console simultaneously.Indeed, all the pumps were tested and found to be working within specifications.Thus, the most likely root cause of the reported event was traced back to external interferences from high frequency devices leading to a simultaneous reset event on all pumps and to flow measurement issues.As per device instruction for use , it is strongly recommended to check the operating theatre and the ambient of the operating theatre for emissions of high frequency emitting devices and to always have connected the potential equalization cable to earth.
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