It was reported to philips that the device paddle set is damaged.Patient involvement is unknown, but there was no reported adverse event to a patient or user.The customer requested that a philips field service engineer (fse) be dispatched to the customer site.Upon evaluation of the device, the reported issue was confirmed that the paddle set was damaged.The paddle set was replaced and the device passed all testing.The device remains at the customer site.There is no indication of a systemic problem.No further investigation or action is warranted.
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