Model Number 15 |
Device Problem
Unexpected Shutdown (4019)
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Patient Problem
Arrhythmia (1721)
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Event Date 08/26/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Physio-control contacted the customer to request additional information on the patient and device.No response has been received from the customer.Patient and device fields in which information is not provided were intentionally left blank.Physio-control evaluated the customers device and was unable to duplicate the reported issue.Proper device operation was observed through functional and performance testing.The device was returned to the customer for use.The cause of the reported issue could not be determined.
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Event Description
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The customer contacted physio-control to report that their device repeated this action of shutting off, prompting the crew to turn it back on a total of 5 times.In this state the device may not be able to deliver defibrillation therapy if needed.This issue is patient related; however there was no adverse event reported.
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Manufacturer Narrative
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Physio-control evaluated the customer's device and verified the reported issue by viewing the device's electronic files.The customer noted that after the call they found one battery was not fully seated in the device.The cause of the reported issue is determined to be user error from not having the battery fully seated.The device passed all functional and performance testing and was returned to the customer.
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Event Description
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The customer contacted physio-control to report that their device repeated this action of shutting off, prompting the crew to turn it back on a total of 5 times.In this state the device may not be able to deliver defibrillation therapy if needed.This issue is patient related; however there was no adverse event reported.
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Search Alerts/Recalls
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