(b)(4).Multiple mdr reports were filed for this event, please see associated reports: 0001825034-2021-02715, 0001825034-2021-02716, 0001825034-2021-02717.Medical products: item#: 010000589, comp rvrs 25mm bsplt ha+adptr; lot#: 702590, item#: 115397, comp rvs cntrl 6.5x35mm st/rst; lot#: 898410, item#: 180553, comp lk scr 3.5hex 4.75x30 st; lot#: 740930, item#: 115313, comp rvsr shldr glnsp +3 36mm; lot#: 536220, item#: 00434903600, poly liner plus 0 mm offset 36 mm diameter; lot#: 64410128, item#: 00434903909, humeral stem spacer size 9; lot#: 64227036, item#: 405883, comp rvs 3.2mm drl; lot#: 555880, item#: 405889, comp rvs 2.7mm dia drl; lot#: 518650.Customer has indicated that the product will not be returned to zimmer biomet for investigation, request was made for return of product but hospital would not return product.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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(b)(4).This follow-up report is being submitted to relay additional information.Multiple mdr reports were filed for this event, please see associated reports: 0001825034-2021-02715-1.0001825034-2021-02716-1.0001825034-2021-02717-1.No product was returned or pictures provided; visual and dimensional evaluations could not be performed.Review of the device history record(s) identified no deviations or anomalies during manufacturing related to the reported event.Medical records were not provided.A definitive root cause cannot be determined.A possible contributing condition to the event was the patient's poor bone quality as noted by the sales rep, however, this was unable to be confirmed with medical records.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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