Oem manufacture: the manufacturing location for this product is (b)(4).This site is an oem manufacturing site.Therefore, bd corporate headquarters in (b)(4) has been listed and the (b)(4) fda registration number has been used for the manufacture report number.Date of event: unknown.The date received by manufacturer has been used for this field.Initial reporter addr 1: (b)(6).Investigation summary: no samples (including photos) were returned for the reported issue of ¿in one pack syringe marking of 1 ml is not shown properly.In some syringe marking it has become light and become black when we touch and slightly rub on marking¿ with lot number 1129916 regarding item # 300849, so retention samples were used for the investigation.The dhr of material number 300849 and lot number 1129916 was checked and no quality notification was recorded on this lot.No retention samples showed marking defect.The defect cannot be confirmed.The defect was simulated on the machine and on investigation it was found that this is mostly because of the toggle arm and bush was worn out and was overlooked during pm.As an action point for corrective and preventive action we have now been added the pm checklist to avoid overlooking and missing them on checking them out during preventive maintenance of the machine.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.Based on the above, no additional investigation and no capa is required at this time.Investigation conclusion: no samples and no photographs were received from the customer and were used for investigation of the reported defects.The investigating team has used the retention samples of material code 300849 and lot number 1129916 for investigating the reported defect.No retention sample showed marking defect.The defect cannot be confirmed.The defect was simulated on the machine and on investigation it was found that this is majorly because of the toggle arm and bush worn out and got overlooked during pm as an action point for corrective and preventive action we have now been added the pm checklist to avoid overlooking and missing them on checking them out during preventive maintenance of the machine.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.
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