Model Number 20E |
Device Problem
Failure to Power Up (1476)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/02/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Physio-control evaluated the customer¿s device and verified the reported issue.Physio-control replaced the power supply assembly, and then after observing proper device operation through functional and performance testing, the device was returned to the customer for use.
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Event Description
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The customer contacted physio-control to report that their device would not power on.There was no patient use associated with the reported event.
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Event Description
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The customer contacted physio-control to report that their device would not power on.There was no patient use associated with the reported event.
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Manufacturer Narrative
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Physio-control further evaluated the removed power module assembly and observed shorted components on the eos portion of the module.The eos converts ac voltage to dc voltage, the device is unable to operate on ac alone and cannot charge the battery.However, the device was able to operate with a known good battery.
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Search Alerts/Recalls
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