Model Number MFS132 |
Device Problem
Complete Blockage (1094)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/31/2021 |
Event Type
malfunction
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Manufacturer Narrative
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A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported maxguard flow controller administration set had flow issues.The following information was provided by the initial reporter: "controller for flow was locked open.Could not adjust.".
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Manufacturer Narrative
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H.6.Investigation: a complaint history check was performed and this is the 1st related complaint reported with the defect/condition of flow issues - accuracy with lot #21045520 regarding item #mfs132.One sample (model #mfs132) was returned by the customer.It was reported that the flow was locked open and could not be adjusted.The returned set was examined for defects and abnormalities.No defects or abnormalities were observed.The set was successfully primed.The flow controller on the set was attempted to be adjusted, but was unable to be moved out of the "open" position.The customer complaint can be verified.A quality notification has been sent to the manufacturer and the supplier, and the sample has been sent for further investigation.The root cause of the issue was identified to be an excess of solvent applied in the joint tubing to the flow controller during the manufacturing process, resulting in the flow controller being unable to be adjusted.A quality alert was performed by the quality engineer - post market support and was communicated to production personnel to reinforce the correct assembly of the joint tubing/flow controller in model #mfs132.A device history record review for model mfs132 lot number 21045520 was performed.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.
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Event Description
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It was reported maxguard flow controller administration set had flow issues.The following information was provided by the initial reporter: "controller for flow was locked open.Could not adjust".
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Search Alerts/Recalls
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