Model Number 18265 |
Device Problem
Inappropriate or Unexpected Reset (2959)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/16/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Attempts have been made to obtain the product.The product has not been returned to masimo to allow an analysis to be performed.If the product is returned for evaluation or new information is obtained, a follow up report will be submitted.
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Event Description
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The customer reported the device detector lens is recessed and shut down automatically.No patient impact or consequences were reported.
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Manufacturer Narrative
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Additional manufacturing narrative: other, other text: the returned device was evaluated.Visual inspection found the optical detector lens was recessed.The unit powered on using stock batteries.The unit would power off due to inactivity if no airway adapter is connected or no measurements are obtained.No unexpected shutdowns were observed during testing.A service history record review reveals that this unit was in the field for over two (2) years with no previous reported issues related to this reported event.
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Event Description
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The customer reported the device detector lens is recessed and shut down automatically.No patient impact or consequences were reported.
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Search Alerts/Recalls
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