The thermax is a blood warming device located on the side of the prismax crrt machine.There is an arm to keep the thermax upright against the side of the prismax machine while not in use to prevent damage.There are many sensors inside of the thermax that will impact its functionality if it is hit against something or not resting flat while in use.Out of 14 machines, in less than one year, we have had to request baxter replace 5 of the arms holding the thermax machine due to malfunction.The arm will not keep the thermax in an upright position, allowing it to fall freely.The thermax falling from the upright position takes it out of alignment creating a machine that does not rest flat while in use.It also creates a hazard during transport where the machine is easily hit against door frames and walls since the prismax/thermax will not fit through a standard doorway when the thermax is not in the upright position.The serial numbers of machines requiring baxter to replace the arm are as follows: (b)(4).
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