The device was not returned for evaluation.A zoll rep communicated with the customer regarding the reported issue.The clinical event data from the event was returned and evaluated.Review of the data indicated the customer's report related to 'the device does not detect r wave during synchronized cardioversion', the investigation is closed as device meets specification.Review of the clinical data file from device (ar20e048168) shows the patient was in vf/vt but without a pulse, therefore the device was unable to detect an r wave needed to complete a sync.In order to complete a successful synchronized cardioversion, there needs to be an identifiable r wave.The customer's report related to 'signal amplitude dropped shortly after delivering a shock', the investigation is closed as unsubstantiated, as review of the clinical data showed the device has no shock event for this case.Analysis of reports of this type has not identified an increase in trend.
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