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Model Number 7167X |
Device Problem
Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problems
Purulent Discharge (1812); Inflammation (1932); Discomfort (2330)
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Event Type
Injury
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Manufacturer Narrative
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Additional information: age or date of birth, weight, and ethnicity: unknown/no information.Date of event: exact date unknown, not provided, best estimate is during 2021.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Event Description
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Received report from a consumer who experienced severe irritation in both her eyes.The severe irritation occurred four out of nine times when wearing her contact lenses.She cared for her contact lenses with concept 1-step solution.Consumer reassured us that she added the neutralizing tablet and the solution had turned pink.She shook the lens case many times, nevertheless she still experienced irritation four times.On one occasion she re-did the care of her contact lenses, but she still experienced irritation.Patient visited an eye clinic and steroids were prescribed; the name was not provided.After using the medication the irritation subsided.At the time of this report, she was experiencing mucus discharge.She refused to be contacted regarding the course of her symptoms.No further information was provided.This report is for the solution.A separate report is being submitted for the neutralizing tablets.
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Manufacturer Narrative
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Device evaluation: product testing could not be performed as the product was not returned.The reported event could not be verified, and no product deficiency could be identified.Manufacturing records review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specifications.A search revealed that 10 complaints were reported in the previous 12 months with the duration from 11/16/2020 to 11/16/2021.No product deficiency was confirmed for the similar issue.Conclusion: based on the investigation, no product deficiency was identified.
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Search Alerts/Recalls
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