Investigation summary: since no samples displaying the condition reported are available for examination, we were unable to fully investigate this incident, therefore a root cause could not be determined.Furthermore, a device history record review showed no rejected inspections or quality issues during the production of the provided lot number that could have contributed to the reported defect.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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It was reported that the bd plastipak¿ luer-lok¿ syringe did not connect well to the butterfly, and foamed during the blood draw.The following information was provided by the initial reporter, translated from spanish to english: "on several occasions they have had difficulties with this input, since it does not fit well with the butterfly, so when aspirating, the blood sample comes out quite bubbly, and fills with air, running the risk of hemolysis.".
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