The device manufacturer date is not known.This scope was not received for evaluation at stryker endoscopy.This scope was received at henke for evaluation.Based on the henke service record attached, the reported failure "image not clear" was confirmed.According to henke: scope evaluated as a level 3.Distal tip/fiber damage, bent needle, dents in needle, damaged sidearm lens, broken lenses, chipped/scratched negative, distal moisture, scratches on needle, residue on external optics and paint missing in engraving.Probably root cause for this failure is: the complaint for ¿image not clear during use¿ has been confirmed and damage is due to customer use and handling.The product was returned for investigation and the reported failure mode was confirmed.The failure mode will be monitored for future reoccurrence.
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