The following fields were updated due to additional information: d10: device available for eval yes,.D10: returned to manufacturer on: 2021-10-18.H6: investigation summary one sample was provided to our quality team for investigation.Through visual inspection, a cut in the tubing was observed.A device history review was performed and found no non-conformances associated with this issue during the production of this batch.Product undergoes visual inspections according to procedure, no issues were identified during manufacturing related to this defect, the product was verified to be manufactured according to specifications.The set is manually assembled and inserted into the machine, which seals the paper to form the unit packaging.If the product is not placed correctly into the machine, it is possible the tubing can become damaged during this process.A system is used to notify the operator if the product is improperly placed to avoid any damage to the product.While we could not identify a direct issue, it was determined that this issue likely occurred as a result the operator not properly placing the product in the machine and failing to then discard the impacted unit after the issue was detected.
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