Date of event: unknown.The date received by manufacturer has been used as a default.Medical device expiration date: unknown.Device manufacture date: unknown.Investigation summary: three photos were received by our quality team for evaluation.From the photos, a defect sample with the cannula pierced through the catheter and a defect sample with peelback on the catheter tip was observed.A device history record could not be evaluated as the lot number is unknown.Based on the returned photo, the probable root cause for could be due to the tubing material.A trend for the peelback issue has been identified for this product line.The appropriate personnel have been notified of this complaint.We have funded a project to examine how to further increase the robustness of the bd neoflon device and prevent future occurrences of this type.The manufacturing process was reviewed.There is a 100% online automated vision system that can detect and reject product that does not meet the lie distance requirement.If the needle pierced through the catheter in the manufacturing process, the defective part would be rejected by the automated vision inspection system as the product will not have any lie distance.The needle pierced through the catheter could be due to the user partially withdrawing the cannula from the catheter and upon reinserting the cannula into the vein, the cannula pierced through the catheter and damages the catheter.As no sample was returned, the root cause could not be determined.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.
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