ALCON RESEARCH, LLC - ALCON PRECISION DEVICE MONARCH III IOL DELIVERY SYSTEM, INJECTOR; LENS, GUIDE, INTRAOCULAR
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Model Number III |
Device Problem
Defective Device (2588)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/07/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The product was not returned for analysis.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Event Description
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A facility representative reported an intraocular lens (iol) with a description of there was issue with the lens in the inserter and the patient contact was noted but patient harm was not reported.Additional information was received and stated that, iol was damaged in the injector and the iol was touched the edge of he eye.As per the surgeons opinion, loading error or injector issue was contributory for the iol damaged.The lens was replaced with another lens during initial procedure.
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Manufacturer Narrative
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Additional information provided in h.3., h.6., and h.10.A sample was not received at the manufacturing site for evaluation for the report of lens damaged; therefore, the condition of the product could not be verified.No lot number was identified with this complaint; therefore, a device history record review could not be conducted.The root cause for the customer complaint issue cannot be determined the manufacturer internal reference number is: (b)(4).
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