The incident sample has been requested but to date has not been received for evaluation. if the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted. as part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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The lot number was provided, and the device history record (dhr) was reviewed indicating that the product was released accomplishing all quality standards.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.One sample was received for the evaluation.Upon inspection, the reported condition is confirmed.The root cause of the reported issue is since the catheter tip is a molded insert, it is possible that during tip forming, the catheter hole has exceeded the heating exposure; causing that when catheter it dried with the assembled rod, the catheter material was contracted by the tip hole to the rod tip size, causing difficult to remove it.As an action plan, an additional process step was included to ensure the correct insert and removal from rod, this will avoid the thermal contraction of catheter when the material is malleable.
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