It was reported by the customer in (b)(6) that during an unknown surgery on (b)(6) 2021, it was observed that the outflow on the fms duo®+pump/ shaver unit device was not working.
According to the report, the toggle piece that moved from shaver suction to cannula suction would not go back to cannula suction (stuck on shaver suction).
It was reported that extensive effort was done to try and get it to work - replugged everything, turned system on and off but nothing would work.
It was reported that the same device was used without cannula suction and able to complete the procedure.
There were no adverse patient consequences nor surgical delay reported.
No additional information was provided.
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