Catalog Number 10697306 |
Device Problem
Non Reproducible Results (4029)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 11/03/2021 |
Event Type
malfunction
|
Event Description
|
The customer reported discrepant low total hemoglobin results for one patient run on the rp 500 when compared to repeat sample results in the normal range on the same rp 500.There was no report of injury due to this event.
|
|
Manufacturer Narrative
|
The customer stated that repeat testing was performed to confirm correct results which met the clinical picture and a corrected report was issued.The paz, r1 and cx files have been received for investigation.The customer stated the system is operational.The cause of the event is unknown.
|
|
Manufacturer Narrative
|
Siemens has completed the investigation: the measurement cartridge in question was found to be performing as intended.There were no system or sensor specific events recorded during and around the time of the reported sample.The raw response signals from the individual sensors were reviewed and found to be consistent with the generated results.The aqc performance for the sensor is well within specification for all levels.The root cause cannot be confirmed from the available information and instrument data.
|
|
Search Alerts/Recalls
|