Model Number DPG-1157-011 |
Device Problem
False Negative Result (1225)
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Patient Problem
Insufficient Information (4580)
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Event Date 11/11/2021 |
Event Type
malfunction
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Event Description
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(b)(6) 2021: customer reports fentanyl is not reading on the 15-panel expanded icup kit.No adverse outcomes reported.Although further information was requested, no additional information was provided.Customer was unresponsive.Without further information regarding the event, this event will be interpreted a false negative fentanyl result.
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Manufacturer Narrative
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Customer unresponsive.Investigation conclusion: the case details were reviewed along with the complaint history for the reported issue and no indications of a systemic issue were identified.Retain device testing and manufacturing batch record review could not be performed as a lot number was not provided.Review of the risk management report for this product found that the reported issue is within the risk profile for this device; no new hazard has been identified.A root cause could not be determined from the available information as the reported issue was not replicated during testing of retention product.Complaints are tracked and trended on a monthly basis.Per the packet insert: is it possible that technical or procedural errors, as well as other interfering substances in the urine specimen may cause erroneous results.A negative result may not necessarily indicate drug-free urine.Negative results can still be obtained when drug is present but below the cut-off level of the test.
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Manufacturer Narrative
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Update to g4: 510k number was removed.It was determined the product used in this event was for forensic use only and is not fda cleared.These products are exempt from reporting requirements.
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Search Alerts/Recalls
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