Aspen surgical received a report from the end user indicating that a needle poked through the packaging.
A sample and photographic evidence was available for evaluation.
A manufacturing lot number was provided for review.
A review of the device history record was completed.
No non-conformance's were noted relating to the reported issue.
After review of the sample, it was observed that the packaging of the product was bent causing the needle to protrude through the pouch of the product.
The seals of pouch was intact and the product was not damaged.
Therefore the cause of the issue with the product protruding through the pouch is unable to be determined.
Based on this information, no further action is required.
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