BECTON, DICKINSON & CO. (SPARKS) BD BACTEC¿ FX, INSTRUMENT BOTTOM, PACKAGED; SYSTEM, BLOOD CULTURING
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Model Number 441386 |
Device Problem
Structural Problem (2506)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/27/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Medical device expiration date: na.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that the bd bactec¿ fx, instrument bottom, packaged had the strut break off and the foot is stuck.The following information was provided by the initial reporter: it was reported that strut broken off, foot stuck.
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Manufacturer Narrative
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H6: investigation summary customer reported a failure on a bd bactec fx bottom instrument (p/n 441386, s/n (b)(6)).Customer indicated that leveling foot found broken.A bd field service engineer (fse) was dispatched and replaced (pn# 444095 - strut & set of feet bfx spare).The instrument is deemed functional and handed over to the customer for use.This is a confirmed failure of the bd product.Review of device history record for instrument serial number, (b)(6) is not required for this complaint.The complaint was evaluated via other elements of the investigation.The results of this evaluation have not identified any new hazards, new risks, or specific trends.Device installed on 3/8/2011.Service history review was performed for the instrument (b)(6) and no additional work orders were observed for the complaint failure mode reported.Samples were not received by quality for investigation.If samples are received at a later date, the complaint may be reopened.The root cause was broken levelling foot broken.Bd quality will continue to closely monitor for trends associated with this failure.Review of risk management files confirms there are no new or modified risks associated with this failure mode.H3 other text : see h10.
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Event Description
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It was reported that the bd bactec¿ fx, instrument bottom, packaged had the strut break off and the foot is stuck.The following information was provided by the initial reporter: it was reported that strut broken off, foot stuck.
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