The product was returned for investigation and the reported failure mode was confirmed.The failure mode will be monitored for future reoccurrence.Alleged failure: stopped working.Confirmed failure: deformed rear enclosure mechanical failure-endoclamp too tight-bent or broken reduced picture quality - lens spots.Probable root cause: cables.Hdmi cables.Connectors.Digital board.Power supply.Filter / fuse.Ac inlet board.Main board.Transition board.Intermittence between transition board and ch connector.Software.Camera head.Coupler.Problem toggling light source.Connected monitors.Leaking.Poor grounding.No/incorrect communication with light source soaking cap disconnection during sterilization electromagnetic interference (emi) from rf communication, hf surgical instruments, esd, or power surge pendulum ch inertial measurement unit (imu) use error manufacture date is not known.
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