Model Number 25052 |
Device Problem
Device Alarm System (1012)
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Patient Problem
Cyanosis (1798)
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Event Date 10/17/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The device has not been returned to the investigation facility to allow for an analysis to be performed.If the product is received for evaluation or new information is obtained, a follow up report will be submitted.
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Event Description
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The customer reported the device was being used for monitoring saturation and heart rate for approximately 19 hours prior to event.Patient was found cyanotic, pale, unresponsive, and no alarm was observed.
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Event Description
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The customer reported the device was being used for monitoring saturation and heart rate for approximately 19 hours prior to event.Patient was found cyanotic, pale, unresponsive, and no alarm was observed.
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Manufacturer Narrative
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Additional manufacturing narrative: the returned device was evaluated.No external damage or defects were observed.The unit did not power on using battery power but was able to power on and off using ac power.The battery would not charge and the unit would shut off once undocked.All alarm conditions were audible and visual and the trend data indicates that the unit alarmed both audibly and visually due to low spo2 and pr on the day of the event.The battery diagnostics indicate a battery voltage of 2784mv (failed) and a full charge capacity of 3833mah (acceptable).The device was placed in a burn-in oven for 4 hours at 35c and no errors occurred and the alarm remained audible.Internal inspection found no physical defect or damages and there was acceptable impedance was measured across the speaker.Customer's complaint was not duplicated.
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Search Alerts/Recalls
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