The customer reported that the org is displaying communication loss (comm loss).According to the customer, they have to reboot the unit in order to correct the comm loss message.The issue happens randomly, but once they reboot the org, the issue goes away; however, the issue returns a few days later.The issue happens 1-2 times a week.Technical support (ts) suggested for the customer to check the ports and switch; however, the customer was not on-site.The customer will have the tech reach out to troubleshoot the issue.
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