Date of event is an unknown date in 2021.
Occupation: reporter is a synthes employee.
Part: 319.
01, lot: 3700651, manufacturing site: (b)(4), release to warehouse date: april 12, 2011.
A manufacturing record evaluation was performed for the finished article lot and no non-conformances were identified.
Visual inspection: the complaint device, depth gauge for 2.
7mm & small screws was returned to customer quality (cq) west chester for investigation.
Upon visual inspection, the gauge was missing a component and the needle was slightly bent.
Service and repair evaluation: the customer reported the depth gauge is missing a component.
The repair technician reported the device was missing the head piece.
The cause of the issue could not be determined.
The reason for repair is missing component.
The item is being scrapped as the s&r site did not have the components.
The device could not be repaired per the inspection sheet and will be forwarded to customer quality.
The evaluation was confirmed.
Document/specification review: based on the date of manufacture, the current and manufactured version of drawings were reviewed.
Dimensional inspection: it is evident from the visual inspection that the depth gauge was missing a component, hence a dimensional inspection was not performed.
Investigation conclusion: the complaint can be confirmed based on the available information.
The depth gauge was missing the head piece and the needle of the gauge appeared slightly bent.
There was no indication that a design or manufacturing issue contributed to the complaint.
No design issues were observed during the document/ specification review.
Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.
Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.
Device was used for treatment, not diagnosis.
If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that during a routine incoming inspection of a loaner set at a field stocking location (fsl) on an unknown date, it was observed that a depth gauge for 2.
7mm small screws was missing a component.
There is no known patient or hospital involvement.
Upon manufacturer investigation, it was discovered that the needle of the device was bent.
This report is for a depth gauge for 2.
7mm & small screws.
This is report 1 of 1 for (b)(4).
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