It was reported bd insyte autoguard bc had slow needle retraction and blood backflow issues resulting in blood exposure.The following information was provided by the initial reporter, translated from french: "when the catheter was inserted, the nurse wanted to take a blood sample at the same time.When the safety needle was removed, it did not retract immediately.Moreover, blood came out of the catheter, whereas there is normally a backflow preventer on the device.".
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Investigation summary: since no samples displaying the condition reported were available for examination, we were unable to fully investigate this incident.Examination of the actual product involved may provide clarification as to the cause for the reported failure.A device history record review showed no non-conformances associated with this issue during the production of this batch.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.Customer complaint trends are evaluated on a monthly basis, however the need for a formal corrective action cannot be determined in the absence of the root cause.Our business team regularly reviews the collected data for identification of emerging trends.
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