|
Model Number 242018 |
Device Problems
Crack (1135); Poor Quality Image (1408); Failure to Clean Adequately (4048)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 06/29/2021 |
Event Type
malfunction
|
Manufacturer Narrative
|
Additional narrative: udi: (01)10886705029150(21)1381292 investigation summary: the complaint device was received at the service center and evaluated.
It was reported that the device was cracked.
Per service reports, this complaint can be confirmed.
During the service evaluation the following defects were identified: outer tube damaged.
Distal tip damaged, shaver damage to distal tip, distal tip has deposits, holes in distal tip fiber.
Image error, on camera - image cloudy/blurred.
Minor scratches on the unit.
The defective parts were replaced to resolve the issues.
After repair, the device was found to be working according to the specifications.
The faulty parts was identified as the root cause for the device failure during the service evaluation.
Manufacturing record evaluation is not required as the reported event is not associated with the manufacturing process and/or the potential cause of the defect cannot be associated to manufacturing.
At this point in time, no corrective action is required, and no further action is warranted.
Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
|
|
Event Description
|
It was reported by the sales rep that during an unknown procedure on (b)(6) 2021, it was observed that the hd arthroscope/sinuscope 4.
0mm x 30 deg x 167mm (mitek lock) endoscope device was cracked.
During in-house engineering evaluation, it was determined that the distal tip on the device was damaged, had deposits and holes in the distal fiber.
It was further determined that the image on the device had error; and was cloudy and blurred.
There were no adverse patient consequences nor surgical delay reported.
No additional information was provided.
|
|
Search Alerts/Recalls
|
|
|