An rma has been issued to the customer requesting to have the instrument returned; however, isi has not yet received the fenestrated bipolar forceps for evaluation.Therefore, the root cause of the customer reported failure mode has not been determined.A follow-up mdr will be submitted if additional information is obtained.A review of the device logs for the fenestrated bipolar forceps (part# 471205-17 lot/serial# (b)(4)) associated with this event has been performed.Per this review of the logs, the fenestrated bipolar forceps was last used on (b)(6) 2021 via system serial# (b)(6).There were 2 uses remaining after this last usage.A review of the site's complaint history does not show any additional complaints related to this product and/or this event.No photo or video was provided by the site for review.This complaint is being reported due to the following conclusion: it was alleged that the instrument had conductor wire damage during central processing, with no evidence or claim of user mishandling or misuse.The damaged/broken conductor wire has potential for electrical discharge at a location other than intended.While there was no harm or injury to the patient, the reported failure mode could likely cause or contribute to an adverse event if it were to recur.Blank mdr fields: follow-up was attempted, but the patient information i.E patient race, ethnicity, relevant tests, results, and patient medical history were not provided.The expiration date is not applicable.The product is not implantable.
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It was reported that during central processing, the black wire of the fenestrated bipolar forceps instrument was torn.The procedure was completed with no reported injury.On (b)(6) 2021, intuitive surgical (is) contacted the site and obtained the following additional information regarding this event: the last procedure in which the instrument was used was completed without any problems.The issue was identified during central processing and no patient injury.Further details were not provided.
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