The initial reporter named in is a getinge employee who has different contact details from that of the event site.
A contact person at the event site is: ms.
(b)(6), nurse, phone: (b)(6), email: (b)(6).
Testing of actual/suspected device (10/3233): a getinge field service engineer (fse) was dispatched to investigate.
The fse evaluated the cardiosave intra-aortic balloon pump (iabp) unit and found that the thermal printer was the issue.
To fix the issue, the fse replaced the printer,thermal,xe-50b,custom (0161-00-0024-04).
The fse then performed a full pm with calibration, functional and safety checks to meet factory specifications.
The iabp was then released to the customer and cleared for clinical service.
A supplemental report will be submitted upon completion of our investigation.
|