Information was received regarding a cadd cassette reservoir.It was reported that the pump recognized there was still some amount of medical fluid in the cassette.However, the cassette was empty.The medication bag was found deformed and the customer claimed it caused over delivery to occur.There was no patient, or clinician injury associated with this event.
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This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).One sample was received without the original packaging, in used condition, decontaminated and inside in a plastic bag.Visual inspection was performed at 12 to 16 inches under normal conditions of illumination.Visual inspection did not present any damage.During the functional testing, the sample could be connected without problem; sample passed the test average delivery was 4.30 percent.The complaint was not confirmed.The root cause could not be determined due to the complaint not being confirmed.The actions taken were not performed due complaint was not confirmed.
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