Udi: (b)(4).
Investigation summary: the complaint device was received at the service center and evaluated.
It was reported that doesn¿t turn ¿ jammed motor.
Per service reports, this complaint can be confirmed.
During the service evaluation the following defects were identified: the motor sticks and is rusty, the cable resistance is out of tolerance, functional : locking mechanism does, not function.
The defective motor cable, defective motor, and damaged parts of the drill mounting mechanism were replaced to resolve the issues.
After repair, the device was found to be working according to the specifications.
The faulty parts were identified as the root cause for the device failure during the service evaluation.
Manufacturing record evaluation is not required as the reported event is not associated with the manufacturing process and/or the potential cause of the defect cannot be associated with manufacturing.
At this point in time, no corrective action is required, and no further action is warranted.
Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
Device history lot: manufacturing record evaluation is not required as the reported event is not associated with the manufacturing process and/or the potential cause of the defect cannot be associated to manufacturing.
|
It was reported by the customer in (b)(6) that during an unspecified surgical procedure, on an unknown date, it was observed that the 8022 handpc tornado shaver device did not turn - jammed motor.
During an in-house engineering evaluation of a photo provided by the customer, it was determined that the anchor was deformed, and still attached to the inserter via the tensioned suture.
Another like device was used to complete the procedure.
There were no adverse patient consequences nor surgical delay reported.
No additional information was provided.
|