Model Number X SERIES |
Device Problem
Unable to Obtain Readings (1516)
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Patient Problem
Insufficient Information (4580)
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Event Date 12/07/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Zoll medical corporation has received the product and will be providing a supplemental report when our investigation is completed.
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Event Description
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Complainant alleged that while attempting to monitor a patient (age & gender unknown), the device displayed an "ecg monitoring failure" message.Complainant did not indicate that there was any adverse effect to the patient due to the reported malfunction.
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Manufacturer Narrative
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The customer's report was observed during review of the device activity logs.However, the device was put through extensive testing including full functional testing and ecg stress testing without duplicating the report.The defib receptacle showed signs of fretting and was replaced as a pre-caution.The customer was advised to discard the multifunction cable used and a new multifunction cable was sent as replacement.The device was recertified and returned to the customer.Analysis of reports of this type has not identified an increase in trend.
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Search Alerts/Recalls
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