Intuitive surgical, inc.
(isi) has received the medium large clip applier instrument and completed the failure analysis testing.
The customer allegation of the tip being loose and moving in an unintended direction was not able to be replicated or confirmed through testing.
The instrument did not exhibit a loose grip tip.
The instrument was placed and driven on an in-house system and it moved intuitively in all directions.
The clip test was performed and passed without any issues.
The root cause of the customer's reported issue cannot be traced to the device.
A review of the site's complaint history does not show any additional complaints related to this product and/or this event.
A review of the instrument log for the medium-large clip applier instrument lot# n10191007 / sequence 0074 associated with this event has been performed.
Per logs, the instrument was last used on the reported event date of (b)(6) 2021 on system sk1529.
The instrument has 71 remaining usable lives with no subsequent use recorded.
No procedure video or image was submitted to isi for review.
This complaint is considered a reportable malfunction due to the following conclusion: it was alleged that the clip applier instrument moved with unintuitive motion (e.
G.
The instrument unexpectedly jerked/jumped/swung/bowed, moved in an unexpected/unintended/unknown way).
Unintuitive motion could lead to subsequent tissue damage.
While there was no harm or injury to the patient, the reported failure mode could likely cause or contribute to an adverse event if it were to recur.
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