Device evaluation: field service agent tested the system and was not able to duplicate reported issue but did see errors in event log.Veritas checklist and system checks using standard setting were performed and no problem was found.Veritas meets specification.Manufacturing record review: a review of records related to the device including labeling, complaint trending, and risk documentation will be performed.Upon completion of this review, if there is any further relevant information obtained, a supplemental medwatch will be filed.Conclusion: based on the investigation results there is no indication of a product quality deficiency.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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