Model Number 744000 |
Device Problem
Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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As reported, the device not working after plug in the accessories per the nursing staff.The issue found during an unknown event.There was no patient harm or injury reported due to the event.Device evaluation found the output signal failed due to faulty sprf board.
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Manufacturer Narrative
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Device return inspection did not confirm the customer reported issue of device not working after plug in the accessories¿ issue as the reported compliant was not duplicated however, further inspection found faulty pkrf board.Investigation is ongoing.This report will be supplemented accordingly following investigation.
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Event Description
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As reported, the device not working after plug in the accessories per the nursing staff.The issue found during an unknown event.There was no patient harm or injury reported due to the event.Device evaluation found the output signal failed due to faulty sprf board.
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Manufacturer Narrative
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Device return inspection did not confirm the customer reported issue of device not working after plug in the accessories¿ issue as the reported compliant was not duplicated however, further inspection found faulty pkrf board.Investigation is ongoing.This report will be supplemented accordingly following investigation.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Correction to g2 to add the foreign country.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 16 years since the subject device was manufactured.The unit was received by the service center and it was inspected and tested.The service technician was unable to duplicate the issue the customer reported.The unit was working when accessories were plugged into it.The testing found that the output signal failed due to a faulty "sprf" board.This board failure could attribute to some of the issues that the customer experienced.The unit housing has multiple minor scratches and the display is a little dim.The unit passed all functional tests when used with a test "sprf" board.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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