Model Number MMT-105ELPKNA |
Device Problems
No Apparent Adverse Event (3189); Patient Device Interaction Problem (4001)
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Patient Problem
Insufficient Information (4580)
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Event Date 12/21/2021 |
Event Type
malfunction
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Event Description
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Information received by medtronic indicated that the inpen had lead screw anomaly.The customer was reporting that she had put in a new cartridge and she primed the cartridge and nothing came out.She had tried a second time, she primed it 7 times before the insulin came out and she gave herself 15 units and at dinner time she primed and the insulin had not come out and she had to prime 7 more times.Customer had reported screw was not moving as intended.Customer stated that injection foot touching the plunger inside the cartridge.It was also reported that screw does not move when dose button was pushed.No harm requiring medical intervention was reported.The inpen will be returned for analysis.
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Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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Information received by medtronic indicated that the inpen had lead screw anomaly.The customer was reporting that she had put in a new cartridge and she primed the cartridge and nothing came out.She had tried a second time, she primed it 7 times before the insulin came out and she gave herself 15 units and at dinner time she primed and the insulin had not come out and she had to prime 7 more times.Customer had reported screw was not moving as intended.Customer stated that injection foot touching the plunger inside the cartridge.It was also reported that screw does not move when dose button was pushed.No harm requiring medical intervention was reported.The inpen will be returned for analysis.
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Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Search Alerts/Recalls
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