MEDIVANCE, INC. ¿ 1725056 ARCTIC SUN® TEMPERATURE MANAGEMENT SYSTEM, TEMPERATURE CABLE; ARCTIC SUN TEMPERATURE CABLE
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Device Problems
Failure to Sense (1559); Device Sensing Problem (2917)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/22/2021 |
Event Type
malfunction
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Event Description
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It was reported that patient temperature was displayed on the arctic sun device during cooling and rewarming.The patient was now maintaining normothermia and the temperature stopped reading.It was just showing dashes in the temperature reading.User changed the foley probe and it still read dashes, so they changed the device.The new device also would not display the temperature.The temperature from the foley probe did read on their bedside monitor.Initially the temperature in cable was in temperature port 2, but the temperature still did not read when moved to temperature port 1.The user got the cable from the first device, and still no temperature was reading.The user would order a new temperature cable and monitor the patient temperature and add a bair hugger if needed.
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Manufacturer Narrative
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The reported issue was confirmed.The root cause of the reported issue is a failed temperature cable.It was just showing dashes in the temperature reading.Per follow up, nurse stated that there was no patient injury and patient was able to complete therapy.The device and components were sent to biomed for evaluation.Nurse also stated that device was working and in use.After that biomed stated that the device and temperature cable were returned but it was the temperature cable that was not working, so they ordered a new temperature cable which corrected the issue, the device had no issues and was in use.The lot number was unknown; therefore, the device history record could not be reviewed.Unable to perform labeling review due to unknown product code.Although the product family was unknown, the (temperature cable) product ifus were found to be adequate based on past reviews.Correction: f,h h11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Event Description
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It was reported that patient temperature was displayed on the arctic sun device during cooling and rewarming.The patient was now maintaining normothermia and the temperature stopped reading.It was just showing dashes in the temperature reading.User changed the foley probe and it still read dashes, so they changed the device.The new device also would not display the temperature.The temperature from the foley probe did read on their bedside monitor.Initially the temperature in cable was in temperature port 2, but the temperature still did not read when moved to temperature port 1.The user got the cable from the first device, and still no temperature was reading.The user would order a new temperature cable and monitor the patient temperature and add a bair hugger if needed.Per follow up information received on 06jan2022, nurse stated that there was no patient injury and patient was able to complete therapy.The device and components were sent to biomed for evaluation.Nurse also stated that device was working and in use.After that biomed stated that the device and temperature cable were returned but it was the temperature cable that was not working, so they ordered a new temperature cable which corrected the issue, the device had no issues and was in use.
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Search Alerts/Recalls
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