The suspect device was inspected by the repair center engineer, and the cr board was found defective, resulting in the failure of the air supply button.The customer's reported pressure setting value cannot be reached normally could not be reproduced.A review of the repair history shows the concerned product has no previous repair records.The investigation is ongoing; therefore, the root cause of the reported issue cannot be determined at this time.However, if additional information becomes available a follow up medical device report will be supplemented accordingly.
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Correction: d5, e1, g2.This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 16 years since the subject device was manufactured.Based on the results of the investigation, a definitive root cause could not be established.The suggested phenomenon of the "insufflation button on the front panel cannot be operated", occurred because the main board was defective.This was based upon facts acquired from this investigation and the results of evaluation.However, the cause of this defect could not be further determined.The suggested phenomenon of "when the flow rate is set to 'medium', flow rate was lower and does not reach the set value" was not duplicated during inspection of the device.No further cause of this phenomenon could be determined.The suggested phenomenon of "abdominal cavity pressure does not reach the set value" was not duplicated during inspection of the device.No further cause of this phenomenon could be determined.Olympus will continue to monitor field performance for this device.
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