It was reported that nurse had a patient on the second arctic sun device trying to do normothermia (serial (b)(4) ).
Both devices were giving alerts.
Current device (serial (b)(4) ) in use was giving an alert 113 (reduced water temperature control).
Patient temperature was 38.
7c, target temperature was 37.
8c and flow rate was 3.
1lpm.
Event log showed alert 113 (reduced water temperature control), and system diagnostics showed that outlet monitor temperature (t1) was 31.
2c, outlet control temperature (t2) was 31.
1c, inlet temperature (t3) was 31.
2c, chiller temperature (t4) was 4.
2c, inlet pressure was -7.
0psi, circulation pump command was 85 percent, mixing pump command was 100 percent, system hours were 10525 and pump hours were 8374.
Fluid fill line was originally connected to right drain port.
Nurse placed the device in manual control mode at a target temperature of 5c.
15 minutes later, flow rate was 3.
3lpm, water temperature was still 31.
0c.
Nurse discontinued that device and started normothermia therapy on the second device (serial (b)(4) ).
Mss advised that alert 113 (reduced water temperature control) could mean the chiller or mixing pump on this device was bad also.
Mss advised to send both devices to the biomed.
Per follow up information received on 19jan2022, the first device refers to (serial (b)(4) ) and then switched to second device (b)(4).
Per follow up information received on 21jan2022, nurse stated that both arctic sun devices were sent to biomed for repairs.
Nurse stated that another arctic sun device was borrowed from another unit and therapy was completed with no further issues.
There was no impact to the patient.
Patient was male.
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