Correction: the contact office - manufacturing site should be vygon gmbh, prager ring 100 aachen 52070, gm.The previous initial report mdr-2245270-2021-00007 listed vygon, 5 rue adeline ecouen 95440, fr erroneously.We have received the catheter with the guidewire inside as faulty sample.After flushing the catheter with water (past the guidewire), it was possible to remove the guidewire.Microscopic examination shows that in the middle range of the guidewire are residues of plastic fibers which are responsible for the difficult removability of the guidewire.Furthermore, traces of blood are visible, even under the fibers.We took a sample of the sheet in which the catheter is wrapped and compared it with the fibers on the guidewire.These looks similar.The catheter is delivered with the guidewire inside it.Therefore, the user must remove the guidewire before introducing it according to the seldinger-technique.Obviously, the plastic fibers were not on the guidewire before catheter placement as the removing problems only occurred when the catheter was already inserted.In addition, blood traces were found under the plastic fibers as well which indicates that the fibers deposited only during the insertion process.A review of the batch history records was performed, and no deviations were found.Each catheter is flow and leak tested during production.The tensile force of the catheter components is randomly checked.Visual tests and incoming goods inspections are carried out with no exceptions found.There are two further complaints for batch 030919gh and no further complaints regarding guidewire removal problems on code 1212.08 within the last three years.Corrective action: no further corrective action initiated by quality management due to this complaint, as there are no indications of a manufacturing fault.
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