Catalog Number ES0014AMEU |
Device Problem
Component Missing (2306)
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Patient Problem
Superficial (First Degree) Burn (2685)
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Event Date 01/22/2021 |
Event Type
malfunction
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Manufacturer Narrative
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We have not received any additional information regarding this case.We will continue to follow up with the customer.A follow up report will be submitted once we have received additional information that is helpful to the investigation.This submission is passed due as we recently discovered that the original submission was not accepted due to an old version of esubmitter.
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Event Description
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The customer alleged that the insulation was missing and burned the patient.
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Manufacturer Narrative
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The customer was contacted multiple times to obtain additional information with no response.The lot number is unknown and details of the patient involvement are unknown.Due to the lack of information, a true root cause cannot be determined.No further actions are required based on the above information.This can be seen as the final report.If additional information is obtained that alleges any additional patient involvement or the need for corrective actions a follow up report will be submitted.This submission is passed due as we recently discovered that the original submission was not accepted due to an old version of esubmitter.
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Search Alerts/Recalls
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