Bottom came off (device issue).Case narrative: the snore guard device (class i for reuse) has been identified with a device issue.A female consumer of unknown age had been using the snore guard device for approximately 2-3 weeks when the bottom of the mouth guard came off while in her mouth.The product was stored properly but it remains unknown if the consumer used it properly.The device was operated by the patient.The mouthpiece has been received back by the company and an investigation is being conducted regarding this device (lot #0065).
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