ETHICON ENDO-SURGERY, LLC. ENDOPATH*PROBE PLUS II SHAFT; LAPAROSCOPE, GENERAL AND PLASTIC SURGERY
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Model Number EPS06 |
Device Problems
Device Markings/Labelling Problem (2911); Manufacturing, Packaging or Shipping Problem (2975)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/01/2022 |
Event Type
malfunction
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Event Description
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It was reported that the customer ordered probes with spatula, but the products that arrived were probe hooks.The packaging says spatula, but the product inside is hook.Customer did not discover this until they opened the package prior to the case.Customer states that they used the device without issue and there was no apparent consequence to patient.However, given the mismatched packaging and potential safety concerns, they would like replacement products (spatula).No patient harm was reported.
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Manufacturer Narrative
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(b)(4).Batch # unk.Date of event: only event year known: 2022.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.The manufacturing records were reviewed and the manufacturing/packaging criteria were met prior to the release of this batch.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Manufacturer Narrative
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(b)(4).Date sent: 3/29/2022.D4 batch #: u94n9h.Investigation summary: the product was returned to ethicon endo surgery for evaluation.Visual inspection were conducted on the returned device.Visual analysis of the returned sample revealed that one eps06 device (e) was returned inside its package unopened; upon visual inspection, the device was received with incorrect device packaged/labeling.As part of our quality process, the manufacturing records of this lot number was reviewed, and the manufacturing standards were met prior to the release of this lot.This defect has been correlated to a manufacturing process.Based on the information currently available, a product issue was identified during the investigation of the sample received.This product issue will be addressed through ethicon endo surgery¿s quality system.A manufacturing record evaluation was performed for the finished device batch number, and no non-conformances were identified.
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Search Alerts/Recalls
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