In speaking with olympus technical assistance center (tac), the olympus sales representative reported the customer discarded both the probe and packaging, without documenting the lot number.
The rep had indicated the possibility the probe broke as a result of it being handled roughly.
The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time, however, if additional information becomes available, this report will be supplemented accordingly.
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The customer¿s olympus sales representative reported to olympus technical assistance center (tac) on behalf of the customer, the 10fr coax hemostatic probe broke off while withdrawing it during an unknown therapeutic procedure.
At the time of the event, the elevator was in the up position.
There were no reports of patient injury associated with this event.
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