Spontaneous: pt reported issues with 2 of her cassettes in her recent order.She stated one cassette's blue piece, at the top was completely missing and on the other cassette, that the green piece was broken.Pt was able to switch to a working cassette and did not miss any medication.We are sending new cassettes out for tomorrow.Products are available fer return if needed.Pt did not have lot number of products.Did the reported product fault occur while in use with patient? yes; did the product issue cause or contribute to patient or clinical injury? no; are the cassettes available for return? yes; outcome: resolved, medication is life sustaining.Incident did not happen in the last 6 months patient has not had pump issue in last 6 months (last issue was (b)(6)2021) no further information available.Reported to (b)(6) by pt/caregiver.
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