Udi: (b)(4).Investigation summary: the complaint device was received at the service center and evaluated.There was no allegation of malfunction against the device from the customer, defects were identified during service evaluation.Hence, this complaint can be confirmed.During the service evaluation the following defects were identified: functional: button failure.Functional: electrical short.Functional: motor - not functioning/defective.The defective parts need to be replaced to resolve the issues.The faulty parts was identified as the root cause for the device failure during the service evaluation.A manufacturing record evaluation was performed for the finished device serial number (b)(4), and no non-conformances were identified.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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