The customer reported via phone call that they were dispatched through medical emergency services and hospitalized due to high blood glucose and diabetic ketoacidosis on (b)(6) 2022.
The customer¿s blood glucose level was 880 mg/dl at the time of incident.
The customer¿s current blood glucose value was 286 mg/dl.
The customer passed out due to high blood glucose.
The customer treated high blood glucose with insulin drip.
Customer had been using insulin pump system within 48 hours of reported high blood glucose event.
Customer stated that the insulin pump had physical damage.
No further patient complications were reported.
Troubleshooting was performed; however, the customer will discontinue use of the device.
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