Event summary: it was reported the packaging of a perc ncircle nitinol tipless stone extractor was perforated.This was noted upon receiving the device and prior to patient use or contact.The date of event was around 25feb2022.Investigation ¿ evaluation.A visual inspection of the returned device was conducted.A document-based investigation was also performed including a review of complaint history, device history record (dhr), the instructions for use, manufacturing instructions, and quality control data.A device failure analysis was conducted on the returned device: device returned in an unopened pouch.A corner of the pouch was observed to be wrinkled where the distal end of the metal basket sheath was located.The pouch was not perforated.A review of the device history record (dhr) found no non-conformances related to the reported failure mode.Because there are no related non-conformances, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other related complaints from the lot have been received from the field, it was concluded that there is no evidence that nonconforming product exists in house or in field.A review of complaint history records shows no other complaints associated with the complaint device lot.Device returned in an unopened pouch.A corner of the pouch was observed to be wrinkled where the distal end of the metal basket sheath was located.The pouch was not perforated.The wrinkled appearance of the pouch very likely led the user to determine the packaging was compromised.The cause of the packaging damage was likely handling.Per the quality engineering risk assessment, no further action is warranted.Cook medical will continue to monitor this device via the complaints database for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
|