Manufacturer's investigation conclusion: the reported event of the centrimag motor not being recognized by centrimag consoles was confirmed.The returned centrimag motor (serial number (b)(6)) was connected to multiple known working test consoles, and each console alarmed with an m2: motor disconnected alarm.The motor¿s cable was heavily manipulated, and manipulation did not affect the alarm status.The inner conductors within the motor¿s cable were measured, and an open line was observed in one of the motor¿s drive phases.The motor¿s lemo connector was opened and the ends of its conductors were observed; however, the motor was irreparably damaged during this process.The motor¿s green wire, which is part of the observed open drive phase, was observed to have a low amount of sold er on it ending in a tip, indicating that the wire could have become loose from the assembly which would have caused the observed open line and the observed m2: motor disconnected alarms.The root cause of the reported event was determined to have been an improper solder connection of the green wire within the lemo connector assembly.Review of the device history record for centrimag motor, serial number (b)(6), showed the device was manufactured in accordance with manufacturing and quality assurance specifications.The 2nd generation centrimag system operating manual (rev.M) section 4 entitled "warnings & precautions" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction." the 2nd generation centrimag system operating manual (rev.M) section 10 entitled "emergency and troubleshooting" states that "the recommended practice whenever there is a 2nd generation centrimag primary console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the backup motor and console to continue patient support.Do not exchange individual motors or individual consoles during patient support." the 2nd generation centrimag system operating manual (rev.M) table 13 entitled ¿console alarms & alerts¿ addresses how to properly interpret and troubleshoot system alarms, including m2 alarms.No further information was provided.The manufacturer is closing the file on this event.
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